At Little Luxe Apparels, we strive to ensure customer satisfaction. Please review our refund and return policy:
Refund Eligibility
Refunds are issued for the following reasons:
• Items damaged during transit.
• Incorrect items received.
• Items not delivered within the estimated timeframe (due to seller fault). 1.2. Refunds are not issued for:
• Buyer’s change of mind.
• Delays caused by customs or incorrect shipping information provided by the buyer.
Return Eligibility
Items eligible for return must:
• Be unused, unworn, and in original condition.
• Include all original packaging and labels.
Returns must be requested within 14 days of receiving the item.
Return Process
To initiate a return, email us at [email protected].com with your order number and reason for the return.
Upon approval, we will provide return instructions and a return shipping address.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refund Process
Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.
If a refund is issued for non-delivery, proof of non-delivery (e.g., tracking status) must be provided.
Exchange Policy
Exchanges are subject to product availability.
If you wish to exchange an item, follow the return process and place a new order for the desired product.
Contact Us
If you have any questions about our Refund and Return Policy, please contact us at [email protected].